Thank you for wanting to book at Hentervene. Please note, if you are requesting a short booking which are available out of main season, we offer a minimum of 3 nights stay.
Booking Terms and Conditions
1. Holiday caravans and lodges are available from 3.00 pm onwards on the day of arrival and must be vacated by 10.00 am on the day of departure.
2. A booking is confirmed upon receipt of a 25% deposit or the full amount if less than 28 days before arrival. Any balance is due no later than 28 days prior to arrival. Your booking will lapse if final payment is not received at this time.
3. In the event of the unavoidable cancellation of your holiday, every effort will be made to re-let the accommodation. Deposits of any kind are not in any circumstances returnable. We recommend taking out a personal insurance policy to cover this holiday. Click the link to take you to a third party company who will offer you cancellation insurance.
4. A refundable excessive cleaning / damage deposit of £50 upon booking one of our caravans and £100 in the lodges. The cost of any damage to property, furniture and equipment, excessive cleaning, etc., will be deducted from the deposit. If the accommodation is left in a satisfactory condition, your deposit will be returned within 10 days of your departure. This does help us to keep our units at the high standard you expect.
5. Bed linen is provided in our accommodation. Towels are provided in the Cherry Tree and four seasons lodges.
6. No liability will be accepted for the loss of any article, valuables or personal injury sustained by our visitors during their stay, however caused.
7. Visitors are expected to show every consideration to their fellow guests.
8. We do not allow smoking in any of our holiday units or public buildings. Any occupant having smoked in any of our holiday units will not receive their damage deposit upon departure.
9. Daily rates are available low and mid season only with the exception of school holidays. Minimum Booking 3 nights in our letting units.
10. The management reserve the right to vary the provision of the various amenities according to seasonal requirements.
11. These conditions may be varied from time-to-time without notice.
12. All clients must accept the conditions stipulated above.